Shipping Policy
Shipping & Delivery
At Mane Gear, we work to make sure your order reaches you safely and on time. Once your order is confirmed, we carefully prepare and dispatch your products using our trusted shipping partners.
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation after placing your order and shipping information once your order has been dispatched.
Delivery Times
Estimated delivery times may vary depending on your location and the shipping method selected at checkout.
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days, where available
Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, customs, holidays, or circumstances beyond our control.
Shipping Charges
Shipping costs are calculated and displayed at checkout based on your delivery location and selected shipping method.
Any applicable customs duties, taxes, or import charges are the responsibility of the customer unless otherwise stated.
Order Tracking
Once your order has been shipped, you may receive a tracking number by email or other contact information provided during checkout. Tracking updates may take some time to appear after your package has been dispatched.
Incorrect Shipping Information
Please make sure your shipping address and contact information are accurate before completing your order.
Mane Gear is not responsible for delays, additional shipping charges, or failed deliveries resulting from incorrect or incomplete information provided by the customer.
Damaged or Missing Packages
If your package arrives damaged, please contact us as soon as possible with your order number and photographs of the damaged packaging and products.
If your package appears to be lost or has not arrived within the expected delivery period, please contact us so we can assist you.
Changes & Cancellations
If you need to change or cancel your order, contact us as soon as possible. Once an order has been processed or shipped, we may be unable to make changes or cancel the shipment.
Contact Us
For questions about shipping or your order, please contact:
Email: manegear1@gmail.com
Mane Gear
Quality hair care and beauty essentials, delivered with care.